Refund Policy

30-Day Money-Back Guarantee

Not happy with your purchase? No worries. You have 30 days from delivery to request a full refund.

How to Return

Email support@stridora.pages.dev with your order number. We'll send you a prepaid return label (for US orders) or return instructions (international).

Condition

Items should be in their original condition and packaging. Used items may be eligible for a partial refund depending on condition.

Refund Process

Once we receive your return, we'll process your refund within 5 business days. It may take an additional 5-10 days for the refund to appear on your statement.

Exchanges

Want a different size or variant? Email us and we'll set up an exchange — no extra shipping cost.

Damaged Items

Received a damaged item? Email us a photo within 48 hours and we'll send a free replacement right away.